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Ah! Toscana! Tours Terms, Conditions and Release of Liability

General Terms
Please read these Ah! Toscana! Tours Terms and Conditions and Release of Liability (the "Terms") carefully. The terms serve as your contract for all services provided by Ah! Toscana!, LLC, a limited liability corporation duly organized, validly existing and in good standing under the laws of the State of Michigan, with its registered address at 4853 Goodison Place Drive, Suite 500, Rochester, MI  48306, acting as management services provider for limited purposes for Ah! Toscana! Tours, and for any other services that you, the tour participant, are receiving in regards to any tours or tour services organized by Ah! Toscana! Tours and/or its agents and suppliers. Participation in services offered by Ah! Toscana! Tours or its suppliers constitute consent on your behalf and agreement to the terms specified below.
 

Liability Waiver and Limitation, Assumption of Risk
As organizers of tours and travel services, Ah Toscana! Tours often acts as an agent in making reservations for services not supplied directly by Ah! Toscana! Tours. Such services may include, but are not limited to, tour guides, meals, lodging, ground transportation, etc. ("travel services"). Ah! Toscana! Tours will not be responsible for any supplier's failure to comply with any laws, breach of contract, or any negligent or intentional actions or omissions which have as a result any injury, loss, delay, damage or inconvenience to you, the participant, in any tours or other services provided directly or indirectly by Ah! Toscana! Tours.

Additionally, Ah! Toscana! Tours will not be responsible for any losses, damages or injury caused to any tour or travel services participant because of any reason including, but not limited to, acts of God, public enemy, war, social unrest, labor strikes or disputes, terrorist activity, fire, flood, explosion, riot, unavailability of equipment, any act or order of any governmental authority or agency or instrumentality thereof, bad weather, mechanical failures or problems, diseases or infestations, unforeseen developments, actions, or any other causes, events or conditions outside of their control.  

Tour and travel services participants agree to voluntarily assume all risks involved in their travel, whether foreseeable or unforeseeable. These risks include, but are not limited to, medical disruptions and the passenger being unable to begin, continue or complete travel because of a personal or medical emergency. Participants agree that in the case of injury or illness, Ah! Toscana! Tours may, but shall not be obligated to, at a cost to the participant, arrange medical treatment and emergency evacuation services, as Ah! Toscana! Tours deems essential for the participant's safety.

Ah! Toscana! Tours reserves the right to cancel tours and services at any time. In the case of a cancelled tour or other service, the only responsibility of Ah! Toscana! Tours to the tour or service participants will be to refund the cost of the tour or service (minus any funds for services rendered) to the tour participants.

Unless Ah! Toscana! Tours' cancellation, actions or omissions are the product of Ah! Toscana! Tours' gross negligence or willful misconduct, in no event shall Ah! Toscana! Tours, its shareholders, quota holders or members, officers, directors, employees, affiliates or agents (the "Ah! Toscana! Tours Parties") be liable for any loss or damages caused by, or due to, any interruption or cancellation of tours or services, including but not limited to, any direct, special, incidental, or consequential damages (including, but not limited to, damages for loss of revenue or downtime, or additional costs), any indirect (such as exemplary or punitive damages in jurisdictions where such damages be assessed) or any other liabilities, obligations, rights, claims, or remedies in tort, even if Ah! Toscana! Tours Parties have been advised of the possibility of such damages: except in instances of gross negligence or willful misconduct. In the event of cancellation or interruption of tours or services, the maximum liability of Ah! Toscana! Tours will be limited to a full refund of monies paid to Ah! Toscana! Tours by the prospective tour participant or services beneficiary (the "Maximum Liability"), and there shall be no other warranties to the participants, whether expressed or implied, in the event of tour or services cancellation or interruption.
 

Release and Indemnification
You hereby agree to release, indemnify and hold harmless Ah! Toscana! Tours, its shareholders, quota holders, members, officers, directors, employees, successors, assigns, and agents (the "Indemnifications Parties") against and from any and all liabilities, damages, losses, expenses, claims, demands, suits, fines or judgments, including, but not limited to, reasonable attorneys' fees, costs and expenses incident thereto, which may be suffered by you -- the tour participant or services beneficiary -- as a result of (i) injury in preparation for, during or immediately after a tour or rendition of services, (ii) tour or services interruption or cancellation, and in the event of such interruption or cancellation only, above and beyond the Maximum Liability; provided that this release and indemnification shall not apply in the event such injury, interruption or cancellation are the proximate result of the Indemnified Parties' gross negligence or willful misconduct.

Ah! Toscana! Tours may refuse service to any person at its discretion and reserves the right to ask any person to leave a tour at any time.
 

Payment and Cancellation Policies and Additional Terms

Payment of Balance
Payment of the balance due for your tour or services must be received no less than 30 days before the scheduled beginning of the tour or services.

Cancellation by Tour Participant
Registration Deposits are non-refundable. Under certain circumstances, and at the sole discretion of Ah! Toscana! Tours, registration deposit fees paid by the participant or services beneficiary may be applied toward payment for future services to be provided by Ah! Toscana! Tours.

If you cancel your participation in any tour or services package after your full costs for your travel or travel services have been paid, monies paid to Ah! Toscana! Tours will be refundable according to the following schedule:

  • Cancellation 60 days or more before the start of the tour or travel services: 50% refund
     

  • Cancellation between 30 and 59 days before the start of the tour or travel services: 25% refund
     

  • Cancellation less than 30 days before the start of the tour or travel services: 0% refund
     

For your protection, we highly recommend that you purchase trip cancellation insurance, as available. Although details of policies vary, trip cancellation insurance typically offers you some reimbursement of your expenses in case unforeseeable personal illness or family emergencies force you to suddenly cancel a trip. It is also a good idea to investigate trip medical insurance with your healthcare insurance provider.
 

Governing Law, Dispute Resolution
You and
Ah! Toscana! Tours acknowledge and agree that the Terms and any dispute arising under or in connection with the Terms or the services provided pursuant to the Terms, including any action in tort, shall be governed by the internal laws of the State of Michigan. All actions brought to enforce or arising out of these Terms, or services rendered pursuant to such Terms, shall be brought and tried  in Oakland County, Michigan, or federal courts of competent jurisdiction in Southeast Michigan, the parties hereby consenting to personal jurisdiction and venue therein. The Parties waive the right to a trial by jury for matters subject to the jurisdiction of the foregoing U.S. courts.


Acknowledgement
I have read, understand, and agree to abide by the Terms, Conditions, & Release of Liability as written above.

 

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Phone: 1-866-530-1624   Fax: 1-248-498-6193

info@ahtoscana.com


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"Ah! Toscana!" and "Don't Just Visit Tuscany... Experience it!" are trademarks of Ah! Toscana!, LLC.

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